FAQ - PAUL SERRE: ANSWERS TO YOUR QUESTIONS
Welcome to our FAQ section where you will find answers to the most common questions regarding our products, services, and policies. If you cannot find the answer to your question here, please feel free to contact us for further assistance.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking link. You can also track your order by logging into your account on our website.
What payment options are available?
We accept multiple payment methods including credit cards, PayPal, and other electronic payments. All transactions are secure and encrypted.
Can I change or cancel my order after I place it?
Order changes or cancellations are possible before the order is shipped. Please contact us immediately if you need to make a change.
What is your return policy?
We offer free returns within 30 days. Items must be returned in their original condition and with all packaging. Some restrictions apply for sale items.
How can I exchange an item?
To exchange an item, return the item you have and place a new order for the desired item. We will process your refund for your original purchase as soon as we receive the return.
Do you offer custom sizes?
Yes, we offer customization options for some of our products. Please visit our customization page for more information or contact our customer service.
How can I contact customer service?
You can contact us by email at support@paulserre.com
How can I benefit from promotions and special offers?
Sign up for our newsletter to receive exclusive updates and special offers straight to your inbox. You can sign up on our website.
